Hybrid Programs Combine Phone and Web

The best of both worlds.

SERVICE 800 knows that you and your customers may prefer the personal touch of a phone call while others may prefer an invite to a web survey. SERVICE 800 provides the option to combine collection methods to satisfy preferences and to achieve the responses you need.

SERVICE 800 has over 25 years of experience in collecting feedback and can help you develop the plan that meets your business goals and objectives. Many SERVICE 800 clients to use a combination of collection methods to reach their contacts and obtain the necessary response rates to product the accuracy needed for pay-for-performance and employee bonus programs.