customer feedback

 customer feedback measurement

Service Strategies

Specialties:  Technical Support Excellence, Training and Consulting

About:  Service Strategies advances service excellence through industry standards, certification, training and consulting services that ensure delivery of consistent, high-quality service and support. The world's leading service providers use the Service Capability & Performance (SCP) Standards as a roadmap for service excellence. Service Strategies consultants combine measurements, training, and process improvement tools to enhance service delivery.

Website: http://servicestrategies.com/