The Association for Services Management International is the global leader in helping service professionals and service organizations deliver more value for their customers. AFSMI is internationally recognized for over 30 years of experience in delivering research, education, assessment and certification programs as well as conferences and events all focused on the services industry. Founded in 1975, AFSMI has thousands of members worldwide. From professional service to customer support to field service, AFSMI defines the standards, plots the trends and brings together the best and brightest individuals and companies in the technology-related services industry.
The Computing Technology Industry Association (CompTIA) is the voice of the world’s $3 trillion information technology (IT) industry. CompTIA membership extends into more than 100 countries and includes companies at the forefront of innovation; the channel partners and solution providers they rely on to bring their products to market; and the professionals responsible for maximizing the benefits organizations receive from their technology investments.
The Service & Support Professionals Association (SSPA) is the largest and most influential industry trade group for technology service and support professionals. Its nearly 200 member companies represent tech support, field service and customer relations organizations around the globe.
The SSPA is chartered with bringing together the service and support community’s best and brightest minds to deliver a relevant blend of market research, programs, certifications (including the prestigious J.D. Power and Associates’ Certified Technology Service & Support), networking, media and analyst relations, education and other information resources.